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The Story So Far

Graphic Designer
Losani Homes, June 2024 - Present
 

  • Designs diverse print and digital assets while managing end-to-end social media coordination and brand consistency.

  • Automated data management by engineering Salesforce Data Extensions to update daily, eliminating manual EDM export/import processes.

  • Boosted design efficiency by developing mobile-responsive email templates, custom content blocks, and landing pages in Marketing Cloud.

  • Restructured Meta Business Suite, reclaiming account ownership and implementing
    AI chat-bot to enhance UX.

  • Developed lead-capture solutions, including custom landing pages and Meta forms integrated with Salesforce via Zapier.

  • Optimized production workflows via InCopy and PDF auto-application, reducing turnaround for price lists and design assets.

  • Pioneered technical design innovations, using AI for architectural renderings and coding functional landing pages with CRM integration.

  • Drove digital growth, surpassing 6,000 Instagram followers with a 2.2% quarterly increase through strategic content design.
     

Marketing Lead (Interim)
V!VA Retirement Communities, 
January - June 2024

  • Assumed project leadership during Director transition: Owned projects, prioritized tasks, ensured successful completion.

  • Revamped website (UI/UX & content) to align with new brand messaging. Collaborated with vendor for a cohesive user experience.

  • Streamlined lead capture: Integrated marketing platform with website forms, improved data sync between marketing & sales.

  • Expanded social media reach: Launched Instagram for communities & home office, drafted first social media policy for brand consistency.

  • Secured cost-effective marketing design platform through negotiation, boosting internal design capabilities.

  • Enhanced data security: Consolidated & updated passwords/admin access across platforms.
     

Marketing Coordinator & Graphic Designer
V!VA Retirement Communities, 2016 - 2024

  • Managed marketing & sales campaigns (design, development, distribution, coordination) for consistent brand messaging.

  • Led multi-touchpoint marketing automation (QR codes, eBlasts, social media, landing pages) via ActiveDEMAND & MailChimp platforms, generating qualified leads.

  • Collaborated with photographers/videographers for engaging content, boosting audience engagement.

  • Implemented document tracking to eliminate outdated materials, ensuring campaign effectiveness.

  • Standardized file naming & created reusable marketing templates for efficient workflow & brand consistency.
     

Creative Design Specialist
BMO Capital Markets, 2015 - 2016

  • Designed presentations, forms, invites, newsletters, emails, reusable templates, etc. in a fast-paced environment with tight deadlines.
     

Creative Lead
Xerox @ Rexall,
 2014 - 2015

  • Increased sales tag production efficiency: Developed the “Endcaps & Bunkers Manual Signage Process” improving turnaround time.

  • Project management & creative direction: Delegated tasks to graphic designer, provided creative direction when needed, handled high priority creative myself.
     

Creative Lead
Xerox @ Enbridge, Ford Canada, Eli Lilly Pharmaceuticals, 2011 - 2014

  • Met with clients to determine their creative needs. Executed graphic design projects from creative brief to completion.

Lessons Learned

Ontario College of Art & Design

Illustration (Bachelor of Design), 2000 - 2005

Things I Do

  • Adobe Creative Cloud: InDesign, Photoshop, Illustrator, Premiere, InCopy, Acrobat, AfterEffects

  • Social Media: Meta Business Suite (Portfolio, Ad Campaigns)

  • Marketing Cloud

  • Salesforce

  • Zapier Automations

  • Artificial Intelligence: Generative Images, and Low Code Development (Copilot, ChatGPT, Gemini, Adobe Firefly, Hedra)

  • MailChimp

  • Videography: Editing, and sound

  • Photography

  • Illustration

  • MS Office

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